Question:
How do I get my artwork to CSBpromo?

Answer:
Simply reply to the confirmation e-mail you receive after you’ve placed your order and attach your art file. This ensures that we can match your artwork to the specific order you’ve placed. If you have hard copy to fax instead, our fax number will appear on the order confirmation screen – just be sure to refer to your order number.

If you prefer, you can simply e-mail your artwork to art@CSBpromo.com who will be in contact with you promptly after we receive your order. Regardless, there’s no need to worry, our Customer Care team will review your order and contact you prior to production to work out all the details!

If you have any questions at all about the process, just give us a call 704-708-5088.

What About Any Special Instructions?
There is a box for special instructions on the delivery page. Feel free to give us any information your think we need.

Remember, artwork preparation is FREE and you’ll receive a e-mail) mockup for your approval – FREE – before your order goes into production!


Question:
What artwork formats do you accept for my order?

Answer:
We can accept anything: e-mailed art, faxed art, or mailed hard copy. Just send us what you have and we’ll work with you on the rest. Remember, your artwork will be handled personally by a member of our art team. They have the experience and education required to make sure everything turns out just like you imagined it! Please be sure to contact us if you have any questions at all.

Even though we prefer vector art, we have the latest in software and technology so we can open just about any file type out there. Below are some of the most common file types: